Support

Kotoba Keepers is a pixel RPG that teaches Japanese, from your first kana to JLPT N1 or to everyday conversation.

Contact

Questions, a bug, or a problem with a purchase? Write to kotobakeepers.support@gmail.com. Please tell us your iPhone model, the iOS version and what happened. We answer in English or Japanese.

Common questions

What is free? The start is free: Hiragana Village, Route 1 and the first three rows of hiragana. The rest of hiragana, the Brush Seal, katakana and the whole journey are one in-app purchase, the Full Journey. Everything you've learned stays free to review, and Obaa Fumi goes over learned rows with you. No subscription, no ads.

I bought the Full Journey on another iPhone. Open the Start menu → Settings → More settings → Full Journey → Restore purchases, signed in with the same Apple Account.

Where is my save? On your iPhone only. It is part of your iPhone's normal backup (iCloud or computer). There are no accounts and no cloud save.

How do I get a refund? Refunds are handled by Apple: go to reportaproblem.apple.com.

How do I start over? Title screen → New game. Your old save is erased after you confirm.

Privacy

Kotoba Keepers collects nothing that identifies you. Anonymous stats (how far players get) can be turned off in Settings. Read the privacy policy.